Support Board – Chat And Help Desk v3.2.0

The Support Board is a powerful solution for communicating with your users. Complete ticket system, chat, dedicated membership system and much more. No programming skills required! Support table and plugin for chat for WordPress. A complete solution to support your audience. The first WordPress plugin with complete botintegration using API.AI from Google. Cheapest and best Integration allowed.

List of functions

  • Chat support and features
    • Full Slack chat synchronization – Send and receive user messages directly from Slack.
    • Work immediately – instant installation and use by simply entering abbreviated code.
    • Rich Messages – Send rich messages to Dialogflow bots.
    • Bot – Integrate a multilingual robot based on API.AI.
    • Email Alerts – Notify users and agents by email when a response is received.
    • Ticket system – a fast, powerful and user-friendly ticket system.
    • 100% sensitive – fully sensitive to smartphones and desks.
    • Agents and users – Add and edit administrator-side users and agents.
    • WordPress Users – Logins and memberships can also be the original WordPress user system.
    • Multilingual – fully translatable on the administrator and front-end side. 100% WPML compliant and right-to-left (RTL) available. Frond-end is already translated into 13 languages: English, Spanish, Chinese (Simplified 中文 中文), Chinese (Traditional 繁體 中文), Arabic (العربية), Portuguese, Dutch, Russian, Japanese, Italian, German, French, Polish.
  • Support only feature
    • Independent User System – A system of dedicated and independent users disconnected from WordPress users.
    • Login and registration forms – own registration form with four optical fields. The user can log in using a username or email.
    • Scroll box – Support can use a scroll box container that creates an inner scroll area, and the box can also be full width.
    • Layout – You can choose whether or not to display the profile picture during both registration and conversation.
  • Chat only feature
    • Unified Management – Manage both support and chat conversations and tickets in one place.
    • Chat header styles – Customize the design of your chat by adding a background image and a brand logo image
    • Sounds – Plays a sound when a user receives a new message.
    • Host Members and Users – Displays chat only to registered users or all. Unregistered users will be automatically registered as guests.
    • Welcome message – automatically sends a message to new users. The message is only sent when the user first visits your site and can play the sound of the message.
    • Follow-up message – The chat can automatically send a follow-up message if no agent or robot responds within 15 seconds. Edit your text message and set up web links to Facebook Messenger and Whatsapp
  • other functions
    • Top performance 37 kB JS and 16 kB CSS. Google Fonts can be disabled by an administrator.
    • Regular updates As with all our products, we guarantee constant updates and bug fixes.
    • Developer APIs Simple but powerful APIs are available for Javascript and PHP.
    • Colors Change chat colors.
    • Pictures Change chat icon.